Ensuring participants have a positive experience is vital to the success of any RDA Group. As well as providing a great experience for participants, being able to communicate effectively in a variety of situations is important.  This workshop provides hints and tips on how to maximise the experience of participants at your group, communicate effectively and how to sensitively deal with difficult situations should they arise.

The workshop will cover…

• RDA’s values and objectives
• Key roles in an RDA group and how they support the participants experience
• Communicating effectively with participants and those who support them
• Appropriate language for use in an RDA group setting
• How to deal with difficult situations
• Involving participants in the running of your group

Back at your group you’ll be able to…

• Communicate confidently and effectivly with participants and those who support them.
• Deliver a participant focused experience at your group
• Empower participants to play a role in the running of the group
• Competently deal with difficult situations in a group setting

Who is this for?

Any RDA volunteer who is directly involved in supporting participants, Coaches, Group Chairmen and Trustees

How to book?

You can complete our online form

Once a form is received we will check availability and confirm whether we can meet your request.